An Open Letter to Jacques Cilliers – Goodbye FNB


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ATTENTION: Jacques Cilliers CEO, First National Bank Bank City Johannesburg Dear Mr Cilliers After 11 years I decided to close all my bank accounts with First National Bank. The primary reason is the horrendous experience of passing the buck and customer service I’ve experienced. This was personal on so many levels. And yet I’m haunted …

 

FNB CEO Michael Jordaan’s open letter published in Beeld


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This seems to have been a good idea in principal. It’s a pity Michael Jordaan does not have the spine to resist the pressure from trade union Solidarity or white staff. My own experience with FNB since the age of 5 years old has been mostly good. That was until I started my own business …