FNB Smart Device and Banking Satisfaction

First National Bank FNB Smart Devices Recently I made the last payment on my FNB Smart Device, an Apple iPad 2 purchased in 2011. It feels much longer because Apple released several iPad models since that time like the iPad Air and iPad Mini. During the Read More →

Cell phone banking in South Africa

Introduction The delivery channels that South African banks use to service customers have changed drastically over the last 20 years. The original branch-only banks of the 1980’s have evolved into sophisticated electronic delivery channels such as telephone banking, automated teller Read More →

How to deal with increased abuse of MXit or Facebook

Recent media reports indicate another spike in MXit related incidents ranging from teen abductions to children spreading pornography. On the business side MXit is entering online payments and mobile banking arena and will probably continue it’s relationship with MNET Idols Read More →