Dr. Carol Fleming’s Book: “It’s the Way You Say It: Becoming Articulate Well-spoken and Clear” has just been published . What you say is important, but how you say it, and how you look when you say it, is even more important. The book will help you become more articulate, well-spoken, poised and gracious. Considerable attention is given to the various forms and subtleties of non-verbal communication. You will not find a more comprehensive guide to speaking improvement than “It’s the Way You Say it: Becoming Articulate, Well-spoken and Clear.