An Open Letter to Jacques Cilliers – Goodbye FNB
ATTENTION: Jacques Cilliers CEO, First National Bank Bank City Johannesburg Dear Mr Cilliers After 11 years I decided to close all my bank accounts with First National Bank. The primary reason is the horrendous experience of passing the buck and customer service I’ve experienced. This was personal on so many levels. And yet I’m haunted […]
WWW2007 – Keynote – Dr Chris Kotze FNB Online Banking in South Africa
Dr Chris Kotze, CEO of FNB Online, opened the 2nd day of the World Wide Web Applications Conference. He described online banking as the baby of the channels, mobile banking an even younger. More than 150, 000 “banking” users daily. 12-15K new users every month. 35 million transactions monthly. So the Internet is moving R90 […]
No Credit Card doesn't mean you can't shop online
Despite the impression on most websites that you need a credit card to shop on the Web, that is not entirely the case. In this article I present some alternatives to using a credit card. Last time round I explained how to shop online, but my assumption were based on the fact that most e-commerce […]