ATTENTION: Jacques Cilliers CEO, First National Bank Bank City Johannesburg Dear Mr Cilliers After 11 years I decided to close all my bank accounts with First National Bank. The primary reason is the horrendous experience of passing the buck and customer service I’ve experienced. This was personal on so many levels. And yet I’m haunted…
First National Bank (FNB) and PayPal today announced that customers in South Africa can now sell to PayPal’s global customer base of more than 81 million active accounts in 190 markets around the world and move the proceeds to their FNB accounts. This new service allows customers to top up and withdraw funds to their…
This seems to have been a good idea in principal. It’s a pity Michael Jordaan does not have the spine to resist the pressure from trade union Solidarity or white staff. My own experience with FNB since the age of 5 years old has been mostly good. That was until I started my own business…
For the first 8 years of my professional career, I specialised in information security or Internet security, working for various ISPs and banks in South Africa, England and the United Arab Emirates. The particular focus I had was on looking after the network security and managing the firewalls. So, for the most part, my work…
Dr Chris Kotze, CEO of FNB Online, opened the 2nd day of the World Wide Web Applications Conference. He described online banking as the baby of the channels, mobile banking an even younger. More than 150, 000 “banking” users daily. 12-15K new users every month. 35 million transactions monthly. So the Internet is moving R90…