Business Analysis is a process produces something of value to the business. The elementary process is the lowest level of work that can be performed with business meaning. It must describe what is done not how. And it’s about describing the business not the technology. Documenting business information rules not entity relationships. Users will perceive it’s not an “IT thing” but a business case. When performing business analysis and use a business cases – this is the step that brings you into the systems domain.

There was no interview with Robin Grace but below you can view his presentation: