Ramon Thomas

Ramon Thomas is a Internet privacy advocate in South Africa. He works with teenagers, teachers, parents and professionals on how to increase online safety and protect their identity on the Internet. He's available to speak to your group or organisation by call his office +27 081 4399 555.

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  1. Jean Winger
    Jean Winger 17 Dec 2007 at 8:22 PM .

    I will be travelling to Cape Town South Africa after Christmas. I will be renting or buying a cell phone. If I want to use skype would I be advised to buy a skype brand cell phone for when I don’t have access to a computer?

    We just got a foot of snow overnight here in Southern Ontario Canada,

    Jean Winger

  2. Ramon Thomas
    Ramon Thomas 17 Dec 2007 at 10:55 PM .

    You can use software called Fring to connect with your Skype, MSN, Google Talk and other accounts. I know other people using it in Cape Town but I have yet to test it. Please give it a try and let me know.

  3. corney visser
    corney visser 14 Feb 2008 at 6:11 PM .

    I owned a skype phone. Idid not own a credit card. I am staying and working ic Cape Town, South Africa. Where can I buy skype credit, and what must I do in order to get skype credits. Please advice me, because Idid not own a credit card. Thank you in advance. Hope to get positve feedback soon.

  4. Thabiso
    Thabiso 27 Feb 2008 at 6:07 PM .

    How does one purchase Skype credits when they do not have a credit card but are able to afford it? I am in Johannesburg – South Africa.

  5. Garth
    Garth 15 Mar 2008 at 6:23 PM .

    How does skype compare in costs compared to ther voip solutions offered in South Africa.By this i mean buying credits and calling cell phones and land lines.
    It looks more expensive

  6. Ramon Thomas
    Ramon Thomas 15 Mar 2008 at 7:37 PM .

    In South Africa you can now get what’s called a Cheque Card from FNB. This operates exactly the same as a VISA credit card with the credit or the high interest rates.

    Anyway with a cheque card, which is available from other South African banks like Nedbank or Standard Bank, and I’m sure ABSA has a variation on it as well, you can now purchase Skype credits or anything else on the Web in the same way you would normally have done using a credit card.

    This cheque card is NOT the same as a debit card, which ONLY works making payments via point-of-sale and required your PIN. So I highly recommend you upgrade your cheque account ATM card to one of these instead of a debit card. And avoid getting traditional credit cards because of the very high interest rates. The major benefit is that with a cheque card you can never go into credit. You only get to spend what’s available in your cheque account.

  7. Michelle Barnardt
    Michelle Barnardt 8 Apr 2008 at 10:46 AM .

    Good day ,
    I have installed Skype and also bought telephone time.
    Having Skype’s banking details on my beneficiaries I accidently transferred a amount of R1900 (SA Rands) on 31 March
    Who should I contact to have this refunded as I have not even heard anything from Skype about this payment
    Thank you Michelle Tel 082 872 8035

  8. Ryan Nel
    Ryan Nel 14 Apr 2008 at 1:11 PM .

    Skype uses Global Collect to collect international EFT/Direct Deposit Payments (Including from South Africa). On the payment page (link to SkypeOUT Credit Purchases Page is available on the http://www.voipshopping.co.za homepage) you can select Direct Deposit/Global Collect as a payment method – you will then receive an order confirmation with ABSA Bank details into which you can do the deposit. This method can however take up to 10 days whereas Credit Card Payments are instant.

    Hope this is of assistance

  9. muthuuuuuuuuu
    muthuuuuuuuuu 27 Apr 2008 at 7:18 PM .

    hocan i save skype software in the disk in order to install skype in my friend computer

  10. Dineo
    Dineo 13 May 2008 at 11:19 AM .

    I have just tested my soind devices to see if it works and it does. I have also downloaded skype and gone through the proces of opening a new account. However the last step of “signing in” does not seem to go through. I get a screen that shows that the process is underway but then it returns me to the open new account window again. Not showing if this process is indeed finalised.

    I hope you can help me so that I can start communicating with friends abroad on skype.



  11. […] VOIP set-up and packages […]

  12. shayne
    shayne 5 Jun 2008 at 2:45 PM .

    HELP !

    I have got all above requirements, have skype credit etc. I am able to call my father in Denmark using skype ( he also has skype ) however, he cannot call me ( I can see he is trying to call as it comes up but no ringing etc ) I have had a computor person in to help and was unable to assist ! I don`t know what to do fm here. also, how do I get a number in SA so that people can call me from their land lines or cell phones ?

  13. Deon
    Deon 9 Jun 2008 at 12:54 PM .

    Will I be able to use skype on a normal voice fax modem and normal telkom line with internet acess ?

  14. Ramon Thomas
    Ramon Thomas 9 Jun 2008 at 4:51 PM .

    Hey Deon the sad answer is NO because a “normal voice/fax modem” from a normal Telkom line is just to slow. The problem with that type of Internet connection is that it costs you double: Telkom line rental + Internet calls because every time you dial-up to the Internet you are also making a call.

    I highly, highly recommend the Telkom Closer 4 or 5 packages because you can get your line rental, voice mail and 1,000 free minutes with you choice of ADSL broadband. Give it a try and please let me know.

  15. shayne
    shayne 11 Jun 2008 at 8:43 AM .

    am still waiting for an answer re my request…. pse help ??

  16. waleed
    waleed 11 Jul 2008 at 4:38 PM .

    hey wat up i need to find out were do i get hold of skype credits in south afica some1 please help

  17. Tania Wright
    Tania Wright 23 Jul 2008 at 9:49 AM .

    Please could someone contact me. I would like to find out about getting Skype.

    Thanking You
    Tania Wright
    Cell: 0825942699

  18. […] Khaya Dlanga is South Africa’s top video blogger with over 10,000 subscribers to his Youtube channel. His most recent video is a hilarious little dance move he calls the Skype Dance. If you want to know more about Skype, download it otherwise if you want to learn more read this beginners guide for South Africans. […]

  19. […] if it was ever published because the journalist was forced to redo the initial interview, which focussed on Skype to include a few questions about Internet […]

  20. Sebastian Pistor
    Sebastian Pistor 21 Aug 2008 at 1:26 PM .

    Hi, when I try to follow the abovementioned steps, I do not get further than step 4. When I click on the link in step 4, I am taken to another web page with the following message:

    Testing Your Sound Setup
    To test your sound set up in any version of Skype, use the testing robot “echo123” – just click here to call. You can even add it to your contacts. This way, you can try a test call any time to check your headset, speakers and/or microphone are working properly.

    When I click on “echo 123” to make a test call, I always get the fault message “The web page you have requested is not available.” How do I solve this problem? Thank you

  21. John Ballard
    John Ballard 16 Sep 2008 at 4:01 PM .

    I recentky got a Skype hone.
    When I ses a Skype insignia (RSA flag and a green circle) and click on the number, I am charged for the call. Why? Skype to Skype is supposed to be free.
    When I say click on the number, it is a landline number for a business, in this case!

  22. Papi
    Papi 13 Oct 2008 at 9:07 PM .

    HI! I am using my phone as a modem to connect to the internet, Will it work? Is it fast enough to use it on skype.

  23. Karin
    Karin 28 Oct 2008 at 12:48 PM .

    We have Diginet to our ISP in Ctn and our other branches have ADSL. how would we connect Skype to use our internet connection via the network on certain machines to access our Jhb branch via our VPN diginet to ISP to VPN through ADS to Jhb.

  24. elizabeth de graaf
    elizabeth de graaf 29 Oct 2008 at 9:06 PM .

    I don’t have a credit card and would like to know how to get hold of Skype Credit and what do I do from there?

  25. Estelle
    Estelle 28 Nov 2008 at 11:31 AM .

    Hi – I live on a farm in Mpumalanga South Africa – using the cell phone as a modem – we get a GPRS signal – is this fast enough

  26. Mat
    Mat 26 Dec 2008 at 4:09 PM .

    I received a Skype phone for Christmas form my mother in the uk( i think she wants me to call her more) I live in South Africa, but i cannot register when i press the skype button on the phone. I need some advise please.Do i need to have credit on the phone to connect? Can i change the card inside the phone from 3 Nework in th uk to either Vodacom or MTN? Any help please!

  27. Paul
    Paul 30 Jan 2009 at 9:10 AM .

    Hi Estelle,

    A little late to reply, but no GRPS is not fast enough. Edge is not good enough either. You need 3G.

  28. Mia
    Mia 20 Feb 2009 at 4:54 PM .

    I want to get skype to communicate with people in Australia, but i was told that I have to use a Telkom landline, and will be fined a rediculous amount if I get caught using me 3G enabled cellphone. This is the only internet access I’ve got.
    Is this true?

  29. Natasha
    Natasha 24 Feb 2009 at 7:40 PM .

    Hi,Im using my Vodafone 3G to connect to the internet.You advertise that SKYPE to SKYPE is FREE!!!!!!! I received an account from Vodacom for R3000.00???? according to them (vodacom) i will have to pay for using skype. how can you advertise then that its free

  30. Richard Morrison
    Richard Morrison 8 Mar 2009 at 2:30 PM .

    1. How well does Skype work when video conferencing for five sites?

    2. What web cam should one buy to ensure a resonable quality of picture and sound?

    3. What does video conferencing cost in comparison with telcom charges?

  31. Rika Fourie
    Rika Fourie 17 Apr 2009 at 9:59 AM .

    Is there any way in which I can incorporate a fax facility via skype?

  32. viven
    viven 25 Jun 2009 at 7:23 AM .

    Hi Please can someone contact me or provide me with contact details as i would like explore the functions of skype and if possible purchase data list.

  33. carol
    carol 27 Jul 2009 at 9:39 PM .

    i cant get skype with using my cell phone pay as you go i am with vodacom what do i do

  34. Ramon Thomas
    Ramon Thomas 4 Aug 2009 at 12:56 PM .

    Skype can only be used on a PC running Windows, Mac OS or Linux. I am not aware of any Skype software that runs on any mobile phone. What you can try is something called Fring. Fring allows you to access Skype, MSN Messenger and other IM clients from your phone.

  35. Ramon Thomas
    Ramon Thomas 26 Aug 2009 at 11:50 AM .

    this is my most popular tech article http://bit.ly/qaHrW

  36. Mohamed
    Mohamed 16 Sep 2009 at 11:49 AM .

    Hi, when you skype does it use up your data bundle(bytes, megabytes)? and if so how much data does it use for a 1 minute call?

  37. Speedpig
    Speedpig 1 Nov 2009 at 5:41 PM .

    Skype will never be a success in South Africa due to the cost of international bandwidth. You need international Bandwith to log into Skype although I understand the communication is peer to peer. Is there maybe a local Skype server to authenticate against , otherwise Skype is useless for me due to the ripp-off cost of international bandwidth

  38. Ramon Thomas
    Ramon Thomas 4 Nov 2009 at 7:39 AM .

    Skype already is a success because I’ve been using it for years. Since it first appeared on the cover of Fortune magazine. So please do not exaggerate the impact of high bandwidth costs. I have also been a ADSL client since it was introduced and the prices have come down every year that I have been a client. Nothing ever stays the same. Wake up and smell the coffee…

  39. F.Nickall
    F.Nickall 10 Dec 2009 at 9:04 PM .

    I have been a subscriber with top up facility of 10 Euros for the past two years. Recently I have not been able to do this and must go through Webmoney . How does one do this

  40. ntakadzeni
    ntakadzeni 29 Dec 2009 at 9:13 AM .

    i have installed skype but the problem is to buy skype credit and i dont want to have a credit card please i want to use it help me to buy the airtime .

    1. Ramon Thomas
      Ramon Thomas 29 Dec 2009 at 5:34 PM .

      Go to any of the banks like FNB or ABSA and get a Cheque Card. It works exactly like a credit card. The money is deducted from your cheque account – so there is no interest and when you do not have money in your cheque account, the transaction cannot be processed. This is a better card to use than the debit cards that are no so common. Debit cards DO NOT WORK on the Internet when doing online shopping, especially with overseas companies that list their fees in Euros or US Dollar. Keep that in mind when doing any kind of online shopping whether for real world goods like electronics or services like Skype.

  41. Natalie
    Natalie 6 Jan 2010 at 9:00 AM .

    Since loading Skype on my MacBook, my Vodacom 3G no longer wants to work on my Mac. When clicking on the icon to connect the modem it freezes and I have to do a force quit to close it. Do I need to reload the 3G software again? I tested the 3G on my pc and it works fine so nothing wrong with the modem. I think there is a conflict between Skype and the 3G. Any suggestions on how I can fix this please? Thank you

  42. Jady
    Jady 8 Jan 2010 at 7:56 AM .

    Skype is NOT FREE!!!!!! when you use your Vodaphone as a modem. Within half an hour of talking Skype to Skype, I used 200 Mb of my internet data bundles! Beware! It should NOT be advertised as Free …. it’s perhaps a case for the Competition Commission

  43. Skype Icons
    Skype Icons 1 Feb 2010 at 6:01 PM .

    Is skype going to be used on the new Ipad ? something interesting to get into for the network savy people.
    I use the skype mobile at the moment and there are no faults as yet.

  44. Ramon Thomas
    Ramon Thomas 8 Feb 2010 at 6:03 PM .

    from @NETucation archives: How to use @Skype and make VOIP calls for beginners in South Africa http://bit.ly/PVaaD

  45. farai
    farai 9 Mar 2010 at 10:59 AM .

    Ramon Thomas are you com-paining for skype.Skype is not free and will never be. Natasha is better informed and says the true the the world .

  46. carmen
    carmen 27 Mar 2010 at 8:56 AM .

    i live in uk and my folks are in SA.my phone bills are ridiculous and a pc for my folks is out of the question (theyre technologically challenged). i want to buy them a skype phone,do they need one for their landline or a mobile. whats the next step as i need credit or will calls be free. is this only from my side or is theirs free as well?

    1. Ramon Thomas
      Ramon Thomas 29 Mar 2010 at 11:23 AM .

      The Skype Phone works like a normal phone and plugs into a network connection from your ISP. The best is to contact an ISP in South Africa like MWEB or Telkom Internet.

  47. Jon
    Jon 28 Mar 2010 at 10:28 PM .

    Hi, is it possible to call a land line or cell phone in south africa from the USA using a computer and skype software?

    1. Ramon Thomas
      Ramon Thomas 29 Mar 2010 at 11:21 AM .

      Yes, you can call any mobile or landline in the world from any country using SkypeOUT. Read more here:

  48. Heidi
    Heidi 16 Apr 2010 at 6:22 PM .

    I’m clueless. I use Skype 4.1. I have a Telkom ADSL line and a built-in webcam in my laptop. My ADSL shows it runs on Local Area connection at 100.0 Mbps and on Wireless at 54.0 Mbps. How much bandwidth would I use making a voice call to another Skype user – is it the same locally and internationally? And how about video calls? How much bandwidth would I use there? Someone, please help?! I’m totally lost. I’m a English/ Afrikaans Tutor: one-on-one or small groups – and I need to start using Skype to survive. Travelling from student to student or group to group is a terrible waste of time and petrol. Thanks so much. ‘Live Life Passionately’.

  49. Adamu Nuhu
    Adamu Nuhu 23 Apr 2010 at 4:49 PM .

    i was a registered member of this skype.com and i have learned so much and i want to renew my membership.

  50. edwin mtisi kaba
    edwin mtisi kaba 8 May 2010 at 11:06 AM .

    i also need skype airtime where can i get it. i dont have a visa card can i get it over the counter or what

    1. Ramon Thomas
      Ramon Thomas 8 May 2010 at 11:25 AM .

      You can try using Paypal now that its available in South Africa. You can link an FNB bank account with Paypal and make payments to most of the ecommerce sites in the world.

  51. remco
    remco 12 May 2010 at 1:25 PM .

    i forgot my skype password, what should i do?

    1. Ramon Thomas
      Ramon Thomas 17 May 2010 at 12:15 PM .

      You can reset your password via http://www.skype.com

    2. ricman.richard
      ricman.richard 13 Jan 2012 at 10:17 AM .

      i forgort my skype password. what should i do?

  52. Jennifer Myburgh
    Jennifer Myburgh 6 Jun 2010 at 7:01 AM .

    I have got a 3Gvodacome card how must I download

    1. Ramon Thomas
      Ramon Thomas 13 Jun 2010 at 4:44 PM .

      You simply download it directly from the Skype website

  53. Sandy
    Sandy 29 Jun 2010 at 6:22 PM .


    how does it work to skype to a mobile phone? and what are the rates?

  54. Don Noehr
    Don Noehr 21 Jul 2010 at 10:35 PM .

    I understand that some seems to believe that they are charged for using Skype from South Africa for communication with people in other countries!
    That is only the case if you have deposited money on your Skype account, and are using Skype to make calls to landlines or cell-phones! You can read more about that on Skypes homepage.
    If your internet provider is charging you per minute or per Megabit for your internet connection, then of course it will have a price, but if your internet provider, as it is normally the my country – Denmark, offers you unlimited internet at a fixed price, then Skype really is free – as long as communication is between two or more computers.

  55. Bill
    Bill 16 Aug 2010 at 3:40 PM .

    Here in South Africa , skype is definately not free , the vidoe streaming that is , I talk daily to my fiance in the U S on skype , and works out to nearly R 2000, 00 per month . Quite expensive , but woth it . Im using an MTN mode , and have now switched over to Telkom adsl .

    1. Sandy
      Sandy 13 Sep 2011 at 5:30 PM .

      How often do you talk to your fiance in the US and how long does each call last? Are you using the webcam for the calls?

  56. Michael Thompson
    Michael Thompson 19 Nov 2010 at 3:52 PM .

    Hi Where do I find the Region selection drop down menu. FAQ tells me to look for the Globe and I do not see the Globe on my screen.

    ELIZABETH MULLER 21 Nov 2010 at 10:22 PM .


  58. farid.rabin58
    farid.rabin58 23 Nov 2010 at 7:01 PM .

    I sign in but cant seem to get to the dial pad

    1. Ramon Thomas
      Ramon Thomas 27 Nov 2010 at 9:55 PM .

      Hey Farid you won’t see a dial pad unless you’ve subscribed to Skype. Read more about buying Skype Credit here as they now have monthly subscription options as well as pre-paid.

    2. Ramon Thomas
      Ramon Thomas 27 Nov 2010 at 9:57 PM .

      Simply selected “Call Phones” from the “Call” menu. More detailed advice with screen shots here.

  59. KG
    KG 26 Nov 2010 at 12:02 PM .

    I have a close friend in UK and I assume I need Skype to access her regularly. I use Vodacom on Nokia E71. What is it I need to do practically to get Skype and how much does it cost.

    1. Ramon Thomas
      Ramon Thomas 27 Nov 2010 at 10:01 PM .

      Hey KG Skype only works on the Nokia N900. You can try the Fring application to make Skype calls or read more about a workaround on the Nokia E71 here.

  60. Karen.Steyn
    Karen.Steyn 18 Dec 2010 at 6:49 PM .

    Hi.. When i downlaoded skype for the first time, i had no problems. Then my laptop had a problem and had to be restored to factory settings. Then the skype problem started, when i tried getting my skype back..kept on saying ‘Skype has stopped working’, I just couldn’t sign in.. Computer guy did something again, it worked for a while, then stopped working again. Now when i try opening it, it wants me to create a new skype account, but I already have one. What can i do? Please help…

  61. Olivia Jarratt
    Olivia Jarratt 21 Dec 2010 at 1:59 PM .

    I am retired at home. I do have adsl. I am on skype. Is it cheaper to phone my friends with telkom? I dont use my phone in the day only after 7 in the evening. If I bought skype credit what will the price be in Rands and cents by the min OR for me to buy credit for a month. If I dont use all my credit in a month will it be tranfered to the following month. To phone someone on their cell I believe it costs more. Not all my friends have skype. Mostly landlines a few cell.

  62. neo.maponyane
    neo.maponyane 5 Jan 2011 at 6:35 PM .


    guys i need credit and i dont have a bank what should i do?

    please reply via my email

  63. […] I am very excited, sitting here on this rainy afternoon to write this column. In the past year I have embraced technology in a big way again and I have never been more inspired.There is lots to share and explore when it comes to opportunities on the Internet. And it is the online world where entrepreneurial spirit is really peaking. An overwhelming number of Internet initiatives warrant a closer look. Skype is one of them. […]

  64. Deryk Bayman
    Deryk Bayman 6 Dec 2011 at 4:43 PM .

    I have got skype and am able to talk to friends.For a start I would like to be able to see the person I am talking to. I have a camera but for some reason cannot get it to operate. I can see my friends.

  65. Barryman
    Barryman 22 Jan 2012 at 12:01 PM .

    can someone tell me the cost of Skype to Skype calls in south africa

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