Recently my guest lecturing slot at Stenden SA, the leading hospitality management or hotel school in South Africa, was confirmed. In preparation for a week of lectures I started doing research on my favourite resources, TED.com and found this gem. His reference to Abraham Maslow and the application in business alone is worth watching this video for.
When the dotcom bubble burst, hotelier Chip Conley went in search of a business model based on happiness. In an old friendship with an employee and in the wisdom of a Buddhist king, he learned that success comes from what you count. Chip Conley creates joyful hotels, where he hopes his employees, customers and investors alike can realize their full potential. His books share that philosophy with the wider world.