Be the Last to “Click Off”
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This little telephone tip has a sweet subliminal effect on the person you’re talking to—or at least wards off a sour one. Even after you’ve both said good-bye, let the other person hang up first. Why? Because people don’t like someone to “hang up on them.” And when they hear your click, it gives them […]
How to Give Punch to Your Everyday E-mail
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Most people start their email messages with the recipient’s name. Example: “Maya, I really enjoyed meeting you.” But it sounds more personal if you use it at the END of the sentence: “I really enjoyed meeting you, Maya.” When you have something really important to convey, use their name in the MIDDLE of a sentence to make that particular […]
Don’t Send E-mail to Important People on Monday Mornings
Why? Because it will get lost in the shuffle of massive minutia most heavy hitters face every Monday morning. Instead, send your significant communication Sunday afternoon. (Unless it’s a complaint.) This gets their relatively undivided attention because most VIPs check their business messages before the work week begins. That’s one of the reasons he or […]
Save their face (and their friendship)
This is a tip from Leil Lowndes, a prolific author of relationship, communication books. What has become valuable to me is the female friends I have in my life who are actively looking on my behalf for my next girlfriend and trying to introduce me to them. And this is happening more often. And even […]